Privacy policy
Urbshark Inc. – Terms of Use
Last Updated: Dec 1, 2025
Welcome to the website of Urbshark Inc. (“Urbshark,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of our website, online store, content, and services (collectively, the “Site”). By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree, please do not use the Site.
1. Use of the Site
You may use this Site solely for lawful purposes and in accordance with these Terms. You agree not to:
Access or use the Site for any illegal or unauthorized purpose.
Interfere with or disrupt the Site’s functionality, servers, or networks.
Attempt to gain unauthorized access to any part of the Site, user accounts, or systems.
Use automated tools (including bots or scrapers) without our prior written consent.
2. Product Information
We strive to provide accurate, up-to-date product descriptions, images, and specifications. However, Urbshark does not warrant that:
Product descriptions are error-free or complete.
Colors or textures displayed on your screen reflect the physical product precisely.
Urbshark apparel is marketed as anti-stain and PFAS-free, but product performance may vary based on use and care. Statements about fabric properties are based on supplier information and internal testing but are not medical, chemical, or performance guarantees.
3. Orders and Payments
By placing an order, you represent that you:
Are legally capable of entering into a binding contract.
Provide accurate billing and shipping information.
Authorize Urbshark or its payment processors to charge your selected payment method.
We reserve the right to refuse, cancel, or limit any order at our discretion, including for suspected fraud, improper pricing, or product availability.
Prices are listed in the currency shown on the Site and are subject to change without notice.
4. Shipping, Returns, and Exchanges
Shipping, return, and exchange policies are outlined on our dedicated policy pages. By placing an order, you agree to those policies.
Urbshark is not responsible for delays caused by carriers, customs, weather, or other factors outside our control.
5. Intellectual Property
All content on the Site—including text, graphics, logos, product photos, videos, designs, trademarks, and software—is the property of Urbshark Inc. or its licensors and is protected by intellectual property laws.
You may not reproduce, modify, distribute, or use any content without our express written permission.
6. User Accounts
If you create an account, you are responsible for:
Maintaining the confidentiality of your login credentials
All activities that occur under your account
We reserve the right to suspend or terminate accounts that violate these Terms or engage in suspicious activity.
7. Third-Party Links
Our Site may contain links to third-party websites or services. Urbshark is not responsible for the content, policies, or practices of any third-party sites and provides these links for convenience only.
8. Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using the Site, you consent to our data practices.
9. Disclaimer of Warranties
The Site and all products are provided “as is” and “as available.”
Urbshark disclaims all warranties, express or implied, including but not limited to:
Merchantability
Fitness for a particular purpose
Non-infringement
Accuracy or reliability of content
We do not guarantee that the Site will be error-free, secure, or uninterrupted.
10. Limitation of Liability
To the fullest extent permitted by law, Urbshark Inc. is not liable for any:
Direct, indirect, incidental, consequential, or punitive damages
Loss of profits, data, or business
Damages arising from your use or inability to use the Site or products
Your sole and exclusive remedy is to discontinue using the Site and return eligible products under our return policy.
11. Indemnification
You agree to indemnify and hold harmless Urbshark Inc. from any claims, damages, liabilities, or expenses arising out of your:
Use of the Site
Violation of these Terms
Violation of any law or third-party rights
12. Changes to the Terms
We may update these Terms occasionally. The “Last Updated” date reflects the most recent revision. Continued use of the Site after changes means you accept the updated Terms.
13. Governing Law
These Terms are governed by the laws of [Province/State], without regard to conflicts of law principles. Any disputes must be resolved in the courts of [Province/State].
(If you tell me your province—Ontario, BC, etc.—I can tailor this section.)
14. Contact Us
If you have questions about these Terms, please contact us at:
Urbshark Inc.
Email: care@urbshark.com
Telephone: 1-800-650-0071
Address: Suite 1014, 45 Red Maple Road, Richmond Hill, ON L4B 4M6, Canada