Terms of service

Urbshark Inc. – Terms of Use

Last Updated: Dec 6, 2025

Welcome to the website of Urbshark Inc. (β€œUrbshark,” β€œwe,” β€œus,” or β€œour”). These Terms of Use (β€œTerms”) govern your access to and use of our website, online store, content, and services (collectively, the β€œSite”). By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree, please do not use the Site.


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1. Use of the Site

You may use this Site solely for lawful purposes and in accordance with these Terms. You agree not to:

  • Access or use the Site for any illegal or unauthorized purpose.

  • Interfere with or disrupt the Site’s functionality, servers, or networks.

  • Attempt to gain unauthorized access to any part of the Site, user accounts, or systems.

  • Use automated tools (including bots or scrapers) without our prior written consent.


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2. Product Information

We strive to provide accurate, up-to-date product descriptions, images, and specifications. However, Urbshark does not warrant that:

  • Product descriptions are error-free or complete.

  • Colors or textures displayed on your screen reflect the physical product precisely.

Urbshark apparel is marketed as anti-stain and PFAS-free, but product performance may vary based on use and care. Statements about fabric properties are based on supplier information and internal testing but are not medical, chemical, or performance guarantees.


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3. Orders and Payments

By placing an order, you represent that you:

  • Are legally capable of entering into a binding contract.

  • Provide accurate billing and shipping information.

  • Authorize Urbshark or its payment processors to charge your selected payment method.

We reserve the right to refuse, cancel, or limit any order at our discretion, including for suspected fraud, improper pricing, or product availability.

Prices are listed in the currency shown on the Site and are subject to change without notice.


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4. Shipping, Returns, and Exchanges

Shipping, return, and exchange policies are outlined on our dedicated policy pages. By placing an order, you agree to those policies.

Urbshark is not responsible for delays caused by carriers, customs, weather, or other factors outside our control.


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5. Intellectual Property

All content on the Siteβ€”including text, graphics, logos, product photos, videos, designs, trademarks, and softwareβ€”is the property of Urbshark Inc. or its licensors and is protected by intellectual property laws.

You may not reproduce, modify, distribute, or use any content without our express written permission.


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6. User Accounts

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your login credentials

  • All activities that occur under your account

We reserve the right to suspend or terminate accounts that violate these Terms or engage in suspicious activity.


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7. Third-Party Links

Our Site may contain links to third-party websites or services. Urbshark is not responsible for the content, policies, or practices of any third-party sites and provides these links for convenience only.


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8. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using the Site, you consent to our data practices.


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9. Disclaimer of Warranties

The Site and all products are provided β€œas is” and β€œas available.”
Urbshark disclaims all warranties, express or implied, including but not limited to:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

  • Accuracy or reliability of content

We do not guarantee that the Site will be error-free, secure, or uninterrupted.


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10. Limitation of Liability

To the fullest extent permitted by law, Urbshark Inc. is not liable for any:

  • Direct, indirect, incidental, consequential, or punitive damages

  • Loss of profits, data, or business

  • Damages arising from your use or inability to use the Site or products

Your sole and exclusive remedy is to discontinue using the Site and return eligible products under our return policy.


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11. Indemnification

You agree to indemnify and hold harmless Urbshark Inc. from any claims, damages, liabilities, or expenses arising out of your:

  • Use of the Site

  • Violation of these Terms

  • Violation of any law or third-party rights


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12. Changes to the Terms

We may update these Terms occasionally. The β€œLast Updated” date reflects the most recent revision. Continued use of the Site after changes means you accept the updated Terms.


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13. Governing Law

These Terms and any transactions on the Site are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

By using the Site, you agree that any disputes, claims, or legal proceedings arising from your use of the Site or purchase of our products shall be brought exclusively before the courts of Toronto, Ontario, Canada, and you irrevocably submit to the jurisdiction of those courts.


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14. Local Taxes

Prices listed on the Site do not include applicable taxes unless otherwise stated. Taxes are calculated at checkout based on the shipping destination and the tax requirements of that jurisdiction.

For Canadian Customers:
Applicable federal and provincial taxesβ€”such as GST, HST, or PSTβ€”will be applied according to the laws of the province or territory where the order is shipped.

For United States Customers:
Where required, state and local sales taxes will be applied in compliance with U.S. state tax regulations. Some states may require sales tax on online purchases depending on order value or shipping destination.

For All Customers (Canada, U.S., and International):

  • You are responsible for any customs duties, import taxes, brokerage fees, or regulatory charges that may be assessed by your local government or carriers.

  • These additional fees are not collected by Urbshark Inc. at checkout and may be charged at the time of delivery.

  • Urbshark Inc. is not liable for delays caused by customs inspections or unpaid import fees.


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15. Contact Us

If you have questions about these Terms, please contact us at:

Urbshark Inc.
Email: care@urbshark.com
Telephone: 1-800-650-0071